Veronica Amiconi
AI & Knowledge Management Strategist
Certified Knowledge Manager with deep expertise in designing information ecosystems, knowledge governance, and AI-driven KM solutions across the Energy and International Development sectors. Specialising in helping organisations transform how they capture, structure, and share knowledge — from shaping global KM strategies to uncovering and codifying the tacit knowledge that lives in people's heads and complex processes. The approach is always grounded in real-world implementation: building knowledge bases, redesigning intranets, facilitating workshops, and walking alongside teams through the messy, rewarding work of embedding KM into how organisations actually operate.
What stands out most is the human side of knowledge management — the adoption strategies, the stakeholder conversations, and the storytelling that makes people genuinely want to engage with a knowledge system. Veronica brings both the technical fluency (taxonomy, SharePoint, information architecture) and the change management experience to make sure what is built together does not just look good on paper, but truly sticks.
- Auditing your current knowledge landscape and identifying critical gaps or retention risks
- Designing KM strategies, information architectures, and governance frameworks tailored to your organisation
- Building and optimising SharePoint-based knowledge bases and intranets for findability and adoption
- Extracting and codifying tacit knowledge from subject matter experts and complex regulatory processes
- Developing change management and digital adoption plans that make people actually use your KM systems
- Creating internal communications and storytelling approaches — from podcasts to video — that embed a knowledge-sharing culture
- Advising on AI integration into KM workflows and platforms
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