The Future of Knowledge Management: What Research Says
There’s a lot of speculation about where knowledge management is headed, most of it untethered from actual data. What the […]
What to Do Before Implementing AI in Your Organisation
Most AI initiatives fail for a reason that has nothing to do with the AI itself. Eighty percent of AI
AI Governance in Knowledge Management: The Framework Most Teams Skip
Most organizations adopting AI for knowledge management have the sequence backwards. They pick the tool first, roll it out, and
The Question Most Organizations Are Getting Wrong About AI and Knowledge Management
Most organizations are asking whether they are using AI. The more important question, and the one fewer leaders are prepared
MIT Found That 95% of Corporate AI Pilots Fail. The Reason Is a Knowledge Management Problem Wearing an AI Costume.
MIT researchers studied 300 enterprise AI deployments and found that 95 percent delivered no measurable financial return. The report’s own
How to Become a Knowledge Manager With No Formal KM Background
Almost nobody enters this field through a knowledge management degree. The real path is built from adjacent skills, deliberate positioning,
Knowledge Friction
Knowledge management has spent much of its history trying to improve the movement of knowledge. Organizations invest in repositories to
The Half-Life of Organizational Knowledge
Organizations often speak about knowledge as though it were a durable asset. Strategic plans refer to knowledge as intellectual capital.
Communities of Practice in 2026: Why Most Fail After Six Months and What Sustains Them
The trajectory is familiar to most KM practitioners. A community of practice is launched with genuine organizational support. The first
Making Your Knowledge Base AI-Ready: What Has to Change Before Your Organization Deploys an LLM
The conversation happening in most large organizations right now follows a predictable pattern. IT or a senior leader announces that